Everybody makes mistakes. But not every mistake is forgiven. In our capitalist society, mistakes with money are carefully logged, categorized and entered into a formula that controls your financial future -- your credit score.
But what happens when the companies that keep this list make mistakes? After all, the credit bureaus -- which keep the list of who's been naughty and who's been nice -- are staffed by people who are just as fallible as the rest of us. Theirs is a complicated business. They keep track of billions of pieces of information. Mistakes do happen.
Unfortunately, complaining about mistakes on your credit report can be one of the most maddening experiences a consumer can have. Erasing an unfair black mark on your credit history after a bout with identity theft or a run-in with a malicious company can turn into an odyssey worthy of a Kafka novel. That's why the first installment of our "How to Complain About" series takes on this most vexing of consumer issues.
The credit report is composed of voluntary submissions by companies that you do business with. Those companies are called "furnishers." A credit card company is a furnisher. So is a furniture store where you bought a living room set from on credit; so is a car dealership. As you might imagine, your credit report is only as accurate as the furnishers who contribute information about you. Their quality control measures vary widely.
There are many reasons a mistake might find its way onto your credit report. Perhaps a furnisher forgot to give you credit when you paid your final bill. Perhaps someone impersonated you, and didn't pay their bills. Perhaps a furnisher made a data entry error when submitting updates, and accidentally blamed you for someone else's unpaid bill. Or perhaps you and a creditor have a real difference of opinion about a debt it says you owe.
Read full article here http://redtape.msnbc.com/2009/04/everybody-makes.html